Terms and Conditions

Welcome to FocusFlow Academy! These terms and conditions outline the rules and regulations for the use of FocusFlow Academy's website and online courses, located at www.focusflowacademy.com. By accessing this website and/or purchasing our courses, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. User Agreement

This agreement is between you (the user) and FocusFlow Academy, a company registered in Sydney, Australia. Our registered address is Level 10, 259 George Street, Sydney NSW 2000, Australia. By using our website and services, you agree to be bound by these terms and conditions. We may modify these terms and conditions from time to time, and it is your responsibility to review them periodically for changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.

2. Acceptable Use

You must use our website and online courses only for lawful purposes. You must not use our website:

• In any way that breaches any applicable local, national, or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy, or resell any part of our website or online courses in contravention of the provisions of these terms and conditions.
• Not to access without authority, interfere with, damage, or disrupt:
  • Any part of our website;
  • Any equipment or network on which our website is stored;
  • Any software used in the provision of our website; or
  • Any equipment or network or software owned or used by any third party.

3. Intellectual Property

The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws and are owned by FocusFlow Academy unless otherwise stated. Unless you have express written permission from us, you must not copy, redistribute, or create derivative works from any material on this website. All rights are reserved. Specifically, you agree not to:

• Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from or through this website.
• Use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the website.
• Collect email addresses or other contact information of other users from the website for the purpose of sending unsolicited emails or other unsolicited communications.

4. Disclaimer of Liability

To the fullest extent permitted by law, FocusFlow Academy shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use our website or online courses, even if FocusFlow Academy has been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses. We make no warranties or representations about the accuracy or completeness of the content on this website or the suitability of the online courses for any particular purpose. Our liability is limited to the amount you paid for the services or courses purchased from us.

We do not guarantee that our website will be available at all times or that access will be uninterrupted. We may suspend, withdraw, discontinue, or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

5. Course Access and Termination

Upon enrollment in a course at FocusFlow Academy, you are granted a limited, non-exclusive, non-transferable license to access the course materials for personal, non-commercial educational purposes only. This license is contingent upon your adherence to these Terms and Conditions.

FocusFlow Academy reserves the right to terminate your access to any course or the entire website, without notice and without refund, if you violate these Terms and Conditions, engage in conduct that is detrimental to FocusFlow Academy, or if we are required to do so by law.

6. Refund Policy

We strive to provide high-quality educational content. If you are not satisfied with a course, you may be eligible for a refund under the following conditions:

• Refund requests must be submitted within 14 days of the course purchase date.
• The course must not be more than 25% completed. This will be determined by tracking the progress through the course modules.
• Refunds will not be granted for technical issues that are the result of the user's hardware or software.

To request a refund, please contact our support team at support@focusflowacademy.com with your order number and a detailed explanation of why you are requesting a refund. All refund requests will be reviewed on a case-by-case basis.

7. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms and conditions shall be brought exclusively in the courts located in Sydney, New South Wales, Australia, and you hereby consent to the jurisdiction of such courts.

8. Contact Information

If you have any questions about these terms and conditions, please contact us at:

FocusFlow Academy
Level 10, 259 George Street
Sydney NSW 2000, Australia
Email: info@focusflowacademy.com
Phone: +61 3 5570 6702

9. Severability

If any provision of these terms and conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms and conditions unenforceable or invalid as a whole. Instead, such provision shall be modified to the minimum extent necessary to make it enforceable and valid, or if it cannot be so modified, it shall be severed from these terms and conditions, and the remaining provisions shall remain in full force and effect.

10. Entire Agreement

These terms and conditions constitute the entire agreement between you and FocusFlow Academy relating to your use of our website and online courses and supersede all prior agreements and understandings, whether written or oral.

11. Changes to Terms and Conditions

FocusFlow Academy reserves the right, at its sole discretion, to modify or replace these Terms and Conditions at any time. It is your responsibility to periodically check these Terms and Conditions for changes. Your continued use of the website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by FocusFlow Academy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that FocusFlow Academy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

13. Assignment

You may not assign or transfer these Terms and Conditions, in whole or in part, without the prior written consent of FocusFlow Academy. Any attempt by you to assign or transfer these Terms and Conditions without such consent shall be void. FocusFlow Academy may assign or transfer these Terms and Conditions, in whole or in part, at any time without notice to you.